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In an organization like Accenture, you can curate your content, create catalogs for brand-defined or mission-critical purchases the suppliers and negotiated rates you need.

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So, we put a "guided experience wrapper" for our folks online, very similar to the consumer experience so that they understand. However, folks may go outside the standard, cost-effective measures and end up with purchases on time and expense reports where they shouldn't be.

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"You need policies to guide you through the purchasing decision.

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We have about $6 billion of addressable spend and run of greater than 80% of that through SAP Ariba."Įli explains the concept of guided buying, which was central to the project: "Our CIO organization partnered with procurement take the mandate of simplifying and transforming the buying experience for our entire Accenture 450,000-person organization. The following table from research by The Hackett Group summarizes the problem: Procurement innovation should lead beyond cost-savings and efficiency.

  • Relationships: Rethinking the complexity of enterprise procurement processes can streamline the relationship between buyers and sellers, to help both sides gain mutual benefit.
  • As one SAP Ariba customer in the oil industry told me, getting rid of this complicated hub-and-spoke approach to purchasing is a high priority. Think about traditional corporate procurement: an employee wants to buy something, so Purchasing does a vendor search, and then serves as an intermediary between buyer and seller.
  • Simplicity: Historically, procurement has been labor-intensive, slow, and painful for both internal employees and external vendors.
  • By rethinking buying processes, companies can simplify redundant purchasing arrangements and relationships to save big money.
  • Transparency and efficiency: Raising the visibility of indirect spend (goods and services that company's do not directly incorporate into their products) can save significant cost.
  • Transforming procurement can achieve three important business results:









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